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Mercent Launches New Service to Aid Merchants
By Devin Comiskey
August 2, 2005

Mercent, an online retail merchandising solutions provider, today announced the launch and immediate customer availability of Mercent Retail, a new subscription-based software service that helps retailers promote and sell products across leading online marketing channels.

According to a company statement, Mercent Retail offers retailers "greater product visibility online, increased control over product merchandising and promotions within third-party channels, and the ability to measure online advertising performance by key retail metrics such as per-product gross margins."

"We are thrilled to offer merchants an easier way to reach millions of online consumers with dynamic merchandising offers coordinated across online channels," said Eric Best, CEO of Mercent. "Our customers promote higher-performance product assortments defined by key metrics such as availability and gross margin. And Mercent's interests are exactly aligned with our customers' through our pay-for-performance pricing model."

To help retailers capitalize on the growing popularity of online shopping, Mercent Retail claims to provide maximum product visibility across 20 online marketing channels including Amazon.com, AOL inStore, Become.com, BizRate.com, CatalogCity.com, CNET Shopper.com, Commission Junction, Epinions, Froogle, LinkShare, MSN Shopping, mySimon.com, NexTag, PriceGrabber.com, PriceRunner, SHOP.com, Shopping.com, Shopzilla, Smarter.com, and Yahoo! Shopping. Among these channels, PriceRunner (see related story) is the most recent to launch in the U.S. market.

"We are delighted that Mercent now offers its retail customers native support for PriceRunner, and automation of product merchandising assortments delivered to online shoppers through our platform. Mercent enables PriceRunner sellers to manage more SKUs, described by more complete and timely merchandising data which helps ensure the ongoing quality of our merchants' content and in turn, higher satisfaction among our shoppers," said Martin Andersen, U.S. General Manager of PriceRunner.

Mercent Retail enables marketing managers to automate sophisticated merchandising campaigns for specific product assortments across online channels. Because Mercent Retail integrates with existing back-end retail systems, managers can make smarter online marketing decisions informed by back-end operational metrics including product inventory, cost of goods sold and gross margin, according to the company's statement.

Mercent Retail automates the scheduling, orchestration, translation and transportation of product, inventory, order, referral, conversion and financial settlement data for every SKU in the assortment and each assigned marketing channel. The platform reportedly scales to support millions of online product SKUs, referrals, conversions and orders.

"With the percentage of online gross merchandise sales attributable to third-party marketplaces, shopping portals, affiliate programs, and search engines growing at more than 25% annually, online retailers continue to invest in tools to reach more of their addressable market," said Leslie Ament, Director of Market Analytics, Aberdeen Group, Inc. "One of the challenges retailers face in this multi-channel environment, is to provide a seamless customer experience while maintaining a consistent brand across all touchpoints. Mercent Retail provides a solution that allows Internet vendors to manage merchandising offers beyond the confines of their own e-commerce site."

Do you have a comment or question about this article or other e-commerce topics in general? Speak out in the SmallBusinessComputing.com E-Commerce Forum. Join the discussion today!

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