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Cataloger and Internet retailer Celebrate Express Inc. is using hosted
software service Mercent Retail to promote its celebration products
with matching merchandising offers in the relevant online media.
The licensing agreement aims to let Celebrate Express, Kirkland,
WA, extend its e-commerce presence and improve online customer
acquisition.
"[It's] targeted merchandising efforts coordinated across
multiple online marketing channels and demographics," Mercent CEO Eric
Best
said from his Seattle office.
A publicly quoted company, Celebrate Express operates Birthday
Express for high-end children's party products, Storybook for girls'
specialty apparel and Costume Express for children's costumes.
Mercent Retail connects Celebrate Express' existing retail
management systems -- product catalog as well as inventory and order
management -- directly with online advertising channels. These
connections are made through Mercent Retail's XML Web services
application program interfaces.
The Mercent Retail ASP aids Celebrate Express (www.celebrateexpress.com) in several ways.
First, it helps manage the number of online channels where
Celebrate Express promotes its products to include transactional
marketplaces. Second, the cataloger can measure and test the
performance of individual SKUs and product categories within specific
channels against its overall retail strategy.
Third, the ASP allows for each SKU within a channel to be
automated, audited and optimized for product assortment. This is based
on key retail data like the cost of goods sold, gross margins and
inventory levels.
Also, for each SKU within a channel, Mercent Retail enables
the automation, auditing and optimization of promotional content pulled
directly from the retail systems. Criteria include price, description,
special offers and bundles.
Finally, the ASP helps Celebrate Express cut the cost and time
associated with the setup, operation and optimization of each online ad
channel.
Retailers currently generate nearly half of their gross
e-commerce sales from third-party merchandising channels. These include
shopping portals like Shopzilla and Shopping.com, transactional
marketplaces like Amazon and eBay, affiliate programs like Commission
Junction and LinkShare and search engine marketing platforms like
Google AdWords.
"Mercent expects that this market will double by 2010," Best
said. "Celebrate Express retained Mercent to strengthen their position
in this market."
Celebrate Express will use Mercent's pay-for-performance pricing model.
"Unlike traditional online advertising agencies and data-feed
solution providers that charge advertisers a percentage of their
advertising budget with no guarantee of performance, Mercent charges
subscription fees as a percentage of customer revenue," Best said.
"This means customers only pay when Mercent generates revenue through
Mercent Retail-supported online channels."
Mickey Alam Khan covers Internet marketing campaigns and
e-commerce, agency news as well as circulation for DM News and
DMNews.com. To keep up with the latest developments in these areas,
subscribe to our daily and weekly e-mail newsletters by visiting www.dmnews.com/newsletters
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