Bass Pro Shops reels in
bigger fish on comparison shopping sites
After getting poor results through its listings on comparison
shopping sites, sporting goods retailer Bass Pro Shops has produced
a sharp increase in sales through the third-party sites by using web
analytics data as part of its ad-buying strategy, David Seifert,
director of operations and direct marketing, tells
InternetRetailer.com.
“Shopping comparison sites have been the hardest nut to crack in
getting return on advertising spend,” Seifert says. “Many people say
shopping comparison advertising is great, but it can be really
difficult to make profits on it.”
But that has changed now that Bass Pro, No. 77 in the Internet Retailer Top
500 Guide, buys its product listings, or ads, on shopping
comparison sites through Mercent Corp. with integrated web analytics
data from Coremetrics Inc., Seifert says. Mercent delivers Bass
Pro’s product data and listings to some 35 shopping comparison
sites. And by using Coremetrics data that shows the actual products
shoppers have purchased after clicking on Bass Pro listings, Bass
Pro is able to target its ad spending on product listings known to
produce the best sales on particular comparison sites. “We use this
information to differentiate performance between shopping comparison
sites, rather than just shotgunning the same data feed to all
comparison sites,” Seifert says.
Mercent and Coremetrics recently launched an integrated service
called Coremetrics Marketplace powered by Mercent.
In the past, Bass Pro might only know how many shoppers clicked
on its product listings in each shopping comparison site. But using
the Coremetrics analytics data, it can now see the full clickstream
of shoppers after they clicked on a product listing, viewing all the
individual products, or SKUs, that they also clicked and which items
they purchased.
In some cases, Seifert says, shoppers may have only clicked but
not purchased the product featured in a listing ad—but then
continued clicking from the listing to purchase other products. Bass
Pro would then focus on the products that did sell in subsequent ad
spending.
Because Bass Pro was already using Coremetrics analytics to
manage its general paid-search marketing programs, it has been able
to use the same Coremetrics page tags in its shopping comparison
campaigns. An added benefit, Seifert says, is that Bass Pro can now
view a single analytics data dashboard for real-time updates on the
impact in sales of multiple advertising campaigns, including
comparison shopping sites and general Internet paid search.
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