With the current economic crunch, outdoor gear and apparel merchant
Altrec.com is hoping to give its paid search efforts a boost in the fourth
quarter by implementing new tracking capabilities from Mercent that will
automatically pull ads for items that are out of stock or heavily promote items
with higher profit margins.
“Tracking is always a challenge in any search engine marketing program,” said
Derek Kershner, search marketing analyst at Altrec.com. Matching margins
and overall revenue with sales and spend can be very difficult, he
continued.
With the recently launched Mercent Retail Paid Inclusion for Yahoo Search
Submit Pro, Altrec.com expects to have more control of its search program,
including full visibility of what's taking place and the ability to make
changes when it wishes. Previously, an outside agency managed Altrec.com's paid
search program, leaving the merchant with little control.
One “big plus” of the new program is its ability to connect directly with
Altrec.com's warehouse and e-commerce catalog, Kershner said. This ensures that
ads for out-of-stock items aren't being run, which can be a problem in paid
search.
The Mercent program can also be set up with a new set of metrics — in
addition to return on ad spend and cost per acquisition — that optimizes
ads based on gross profit dollars generated per product. “Certain products give
us more money than others — who wouldn't use that information if they
could?” Kershner said.
Based on these adjustments, Kershner is predicting “a solid uplift in
performance” from search in Q4.
“There is a disconnect between online advertising and the core business
operations of retail merchants,” said Eric Best, CEO at Mercent, adding that
warehouse and e-commerce data hasn't been traditionally tied into online
advertising platforms.
By bringing this information into the equation with Mercent Retail Paid
Inclusion, Mercent “can guarantee that each transaction driven through
Yahoo will be profitable,” he said, because retailers can automatically allocate
their ad budget to ads that are converting at higher price points, inventory
levels and margins.