Mercent Corporation - Management

Eric Best, Chief Executive Officer

Eric is a veteran entrepreneur and experienced manager of strategy, people, and process. Founding MindCorps in 1996, Eric created a profitable, high-growth software consultancy that served the Internet and Fortune 500 markets before its acquisition by Amazon.com. Joining Amazon.com, Eric managed business development for the Amazon.com Commerce Network, working on the deal team for Amazon's first major brick-and-mortar partnership with Toys R’ Us. Eric founded the software product firm Emercis Corporation in 1998 to provide e-commerce infrastructure tools to enterprise businesses. Emercis was acquired by Impressa, Inc. in 2000. Serving as Director of Ubarter.com, Eric helped facilitate the sale of the business to Network Commerce in 2000 for $45 million. Eric is currently Chairman and CEO of Mercent Corporation. In addition, he serves as chair of Seattle-based Morse Best Innovation, a technical marketing agency serving clients such as Microsoft, Lexmark, and WRQ, and as director of Bellevue-based ITEX, a technology company that provides a business-to-business payment system for non-cash transactions. Eric is a graduate of Seattle Pacific University and a member of the SPU Entrepreneurial Studies Council and Society of Fellows.

Todd Sherman, VP, Business Development

Todd has 20 years of successful experience in executive management, sales, marketing and technical roles in both established F100 companies and startup organizations. Previously, Todd managed the strategic third-party seller program at Amazon where he helped start the ecommerce partnership program and drove it to where it delivers more than 40% of Amazon’s total units across more than a dozen product categories. Todd was also a founding member of the Amazon’s enterprise sales team and set up Amazon’s multi-year relationship with Sears Canada to use Amazon’s ecommerce technology drive the Sears.ca site. Prior to Amazon, Todd held executive sales and business development positions at NetMotion Wireless, iCopyright.com and SGI (formerly Silicon Graphics). Todd graduated from MIT with a degree in mechanical engineering.

Roger Shanafelt, VP, Sales

Roger has over 20 years experience in high technology sales and marketing. Prior to joining Mercent, Roger served as Vice President of Sales and Business Development for PowerTech, a security and compliance software vendor. He has also served as Vice President of Sales and Marketing for 2 other technology firms; DocuSign, an on-demand electronic signature service, and Myrio Corporation, the leading provider of IP video software and services to broadband services providers offering the triple play of voice, video, and data services. Prior to Myrio, Roger served in various sales and marketing leadership positions at companies such as Loudcloud, Exodus, @Home, and U S West. He spent the early part of his career at Microsoft where we worked in both technical and marketing roles in support of Microsoft Windows. As a network engineer, he also worked for several regional system integrators designing, selling, deploying and supporting local and wide area networks. Roger holds a B.S in Computer Science from Pacific Lutheran University.

Glen Hamilton, VP, Product Strategy & Performance Marketing

Glen is an Internet retailing professional with ten years of online consumer merchandising, marketing and product development experience. Glen joined Mercent from Car Toys, Inc. where he served as Director of Ecommerce for three years. During his tenure at Car Toys, Glen increased the company’s ecommerce revenue growth by triple digit percentages each year, transforming an unprofitable business unit into a material profit center. At Car Toys, Glen managed the company’s partnerships with Amazon.com and other online merchandising channel providers. Prior to Car Toys, Glen was Vice President of Business and Product Development for Egghead.com. During his six year tenure at Egghead, he helped the software retailer transform from a 300 store ‘brick and mortar’ retailer to a pure-play online commerce and auction pioneer with more than $600 million in annual online sales. Egghead.com was acquired by Amazon.com in 2001. Glen has consulted for Internet retailing, publishing and marketing companies and applies a strong brand retailing focus to Mercent's strategy and software services platform. Glen holds degrees in Business Management, Economics and Accounting from Whitworth College.

Joel Mosby, Director of Product Engineering

Joel is a veteran software engineering professional with 13 years of software development and management experience. Joel oversees product development for Mercent, responsible for driving the development of Mercent Retail (Mercent's flagship on demand product offering) using iterative software development practices. Prior to joining Mercent, Joel held positions at Seattle Public Utilities, ImageX.com (acquired by FedEx/Kinkos) and Boeing. Joel holds a B.S. in Business, Accounting from Montana State University.

Alan Brozovich, Director of Product Management and Technical Services

Alan has been building and delivering technology solutions for the online retail industry since 1999. Alan spent seven years at Amazon.com where he worked on new product line launches in the US and Canada, international website expansions in Europe and Asia, and building retail systems for product merchandising on the Amazon.com website. Alan also served as Director of Internet Production at World Vision where he drove ecommerce initiatives. Alan is a graduate of Seattle Pacific University.

Chadwick Hill, Director of Information Technology

Chadwick is a experienced IT professional with a diverse information technology background. Over the 15 years he has worked in the IT industry, Chadwick has supported government agencies, internet startups, and private and public corporations in various roles. He has previously been a systems developer and architect, network operations manager, and chief technical officer. As a Network Operations Manager, Chadwick was responsible for all systems and network assets involved in delivering real time streaming data for three-dimensional visualization of weather anomalies to hundreds of clients throughout the world, and he successfully negotiated the contract terms and established a secondary high availability collocation with the US Government’s National Climatic Data Center. As a Chief Technical Officer of an Internet startup, Chadwick helped forge the vision, plan and implement strategy, and manage the daily activities of a web design and hosting Internet startup that increased its revenue over 3000% during its first year in business. Chadwick holds a Bachelor’s in Physics and is pursuing a Master’s Degree in Information Systems Management from Seattle Pacific University.