Management Team

Eric Best

Founder and CEO

Eric Best is a veteran entrepreneur and experienced manager of strategy, people, and technology. In the span of his career, Best has founded five successful technology product and service companies. He is the founder and current Chairman and CEO of Mercent Corporation, a SaaS company that enables retailers to be more visible, competitive, and profitable ...

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John Wade

CPA, Director of Finance

John is a veteran Chief Financial Officer with over 25 years of accounting and management experience. From 1998 to 2007, Wade served as the Chief Financial Officer for publicly traded Aptimus, Inc. (NASDAQ: APTM). Aptimus was a pioneer in the then new medium of the Internet and ultimately became a leader in online direct marketing. While serving as ...

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Aimee Pierce

Vice President, Sales

Aimee Pierce is Vice President of Sales at Mercent Corporation. A tenured executive with more than 17 years in technology sales, Aimee is responsible for defining and leading Mercent’s sales, business development and partner strategies in the rapidly evolving retail eCommerce market. She has independently closed more than 120 national brand name retail ...

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Frank Kochenash

Vice President, Client Services

Frank Kochenash is an expert in digital strategy and operations and structuring engagement teams to deliver maximal value to Fortune 500 and mid-market organizations. As VP of Client Services at Mercent he focuses on service delivery excellence, customer satisfaction and development of Mercent’s channel expertise and Mercent Performance Services team to ...

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Chris Farah

Vice President, Engineering

Chris Farah is the Director of Engineering at Mercent, bringing to the company more than 10 years of experience in software development and technical product, project, and lifecycle management. Chris currently oversees product development, software quality assurance, and platform engineering technology teams for Mercent. Chris and his teams are ...

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Kristine Szarkowitz

Director of Corporate Communications

Mercent’s Director of Corporate Communications, Kristine Szarkowitz oversees the company’s communications efforts, including corporate communications and branding, media relations, financial and industry analyst relations, and broad marketing communications to retail clients, prospects and strategic business partners.

With more than 17 years of ...

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Matt Marston

Chief Software Architect

As Chief Software Architect at Mercent, Matt Marston provides leadership on the design and development of the Mercent Retail SAAS platform. Matt has over 10 years of experience developing software systems powering online retail integrations and solutions. During his tenure at Mercent, he has been involved in the development of nearly every major feature ...

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Mark A. Purcell

Sr. Director for Service Operations

As the Sr. Director for Service Operations at Mercent, Mark manages the onboarding team responsible for integrating new clients onto the Mercent Retail technology platform. Mark joined Mercent from Morse Best Innovation where he served as VP for Production and Development and managed the delivery of all projects, providing clients with a full range of ...

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