Thought Leadership Since Day One

Mercent delivers compelling online commerce innovations, proven technology leadership and the vision that is transforming retail.

Mercent is a CommerceHub Solution.

Technology is in our DNA. We invent and build solutions to address the most challenging problems retailers face. Mercent clients capture more sales, acquire more customers, and turn inventory more quickly than their competitors. From the first product prototype to the most recent software product release, we translate our retail expertise into technology that solves online retail challenges at a scale only possible through robust, intelligent automation.

The right team

Success starts with having the right team. The Mercent team provides the perfect talent mix to solve your biggest challenges. Every employee at Mercent leverages their background in ecommerce, digital marketing, cloud computing and retail to deliver software and services that enable our clients to outperform.

We combine an entrepreneurial drive for innovation with a relentless focus on operational excellence gained through years of experience at the world’s largest ecommerce companies.

The Mercent view of retail

These key principles underpin everything we do. They inform our software platform, our services teams, and our partnerships:

  • Every SKU matters. The combination of granular control and software automation make it possible to optimize the breadth of your entire product catalog
  • Information must be free. Pricing and product data is transparent in the new retail environment. Thrive by using product advertising, business analytics, and merchandising automation software to compete successfully.
  • The best data wins. There is no substitute for high-quality structured product data; taking shortcuts with your data quality undermines your competitiveness and puts your revenue, and business, at risk
  • Speed matters. Accurately communicating your inventory makes the difference between capturing or losing the sale; anything less than real time is too slow
  • Advertising is an operational discipline. The win goes to retailers who deploy technology and processes that continually optimize product data and merchandising offers
  • Systems and processes must scale. Catalog size, inventory turns, product targets, frequency of changes and available business intelligence data will only grow; only those who can operate at scale will win

Our heritage

Founded by Amazon veteran Eric Best, Mercent launched as a software-as-a-service (SaaS) platform to help enterprise retailers sell successfully on Amazon. Eric and his team built a robust software platform that quickly became – and remains – the leading Amazon solution.

Today we provide ecommerce marketing technology, services, and strategy across the spectrum of online channels. Mercent provides a single-solution integration to online marketplaces (Amazon, eBay, and, product advertising channels (Google Shopping and Amazon Product Ads), paid search platforms (Google AdWords and Bing Ads) and comparison shopping engines.

Our scalable solution allows enterprise retailers to successfully distribute, merchandise and sell more products at better margins wherever consumers shop online.

Leading the market

Our DNA ensures we provide the technology and expert services to keep the world’s leading retailers ahead of their competition. It’s why Mercent is recognized as the industry’s most comprehensive ecommerce marketing platform.

>> Contact Mercent todayto put our retail and technology DNA to work for you

Western US Office
1633 Westlake Ave. N
Suite 200, Seattle, WA 98109

Copyright © 2015 CommerceHub.
All Rights Reserved.

Thank you to our #JobandInternshipFair gold sponsors @BenefitMall @ColSol @CommerceHub and @UAlbany School of Business! See you on 2/12! — UAlbanycareer

What a great trip to Seattle. The team in @CommerceHub West are phenomenal. I am excited for what we will do together. — GavinInNY

Congrats @CommerceHub @Mercent Good job Frank and Eric! — rickwatson


Grow Your Profit Dollars.

Download our platform white papers and case studies to learn how Mercent Retail can help you grow your sales profitably. Select which documents you'd like, let us know your name and email, and we'll send them to you!

Select Items to Download

Our Platform

  • Mercent Retail Overview
  • Mercent Retail Paid Search
  • Mercent Retail for Amazon Marketplace
  • Mercent Retail for Google Shopping
  • Mercent Retail for Pinterest

Case Studies

  • Del Mar Transforms Marketplace Business, Wins on Paid Search with Mercent Retail
  • Ambush Board Co. Drives Massive ROAS Gains on Google PLA
  • Mercent Delivers 98% Higher ROAS on Yahoo Bing Product Ads
  • Mercent’s Repricing Software Delivers “Magic Bullet” to Drive Sales
  • F+W Media Enthusiastic Over Growth and Scalability Mercent Provides
  • Century Novelty Grows Sales and Increases Profits
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